Andreas Savva wrote:
Automatically closing the tracker is the default setting in the tracker creation form but it is configurable. And I always change these settings (they are evil) so that gridforge does not automatically close artifacts. It is not particularly useful in our situation.
While I'd agree with that, I have to admit that I really don't like changing the meaning of any predefined terms even locally. It makes it very hard for people to transfer knowledge from one part of the system to another. (Auto-closing tracker items is useful when you have many poor-quality tracker items submitted, such as happens with many software bug report DBs; we don't have that problem.) I've no real problem with the states themselves (I'd love to see a state diagram of course, but that's just because I like state diagrams. :^) [Thanks for the explanation. It helped a lot.] Donal.